TERMS AND CONDITIONS

This page states the Terms and Conditions under which you (Visitor) may visit www.mtsindia.in [hereinafter “Web site”], the official web site of Sistema Shyam Teleservices Limited which provides telecom services under the Brand Name MTS. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. USE OF THIS WEB SITE SIGNIFIES THAT YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS. IF YOU DO NOT WISH TO BE BOUND BY THE TERMS AND CONDITIONS, YOU SHOULD NOT USE THIS WEB SITE.
Sistema Shyam TeleServices Limited [hereinafter “SSTL”], any of its business divisions reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should check these terms and conditions periodically because your continued use of the Web site will be deemed acceptance of any modified terms and conditions. If you do not agree to the modified terms and conditions, you should discontinue use of the Web site.

Use of Content

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by SSTL and / or its associate entities who feature on this website. The software, text, images, graphics, video and audio used on this site belong to SSTL. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.
You may not copy, modify, republish, upload, transmit, post or sell the content of this Web site or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without SSTL’s written permission. All rights not expressly granted herein are reserved. Unauthorized use of the materials appearing on this Web Site may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties.

Acceptable Site Use

(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Web site, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. SSTL and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

Availability

This Web site is controlled and operated by SSTL from India and SSTL makes no representation that the materials are appropriate or will be available for use in other locations. If you use this web site from outside the India, you are entirely responsible for compliance with all the applicable local laws.

Links to/from other Web Sites

This Web site contains links to other Web Sites. These links are provided solely as a convenience to you. Wherever such link/s lead to sites which do not belong to SSTL and / or its associate entities, SSTL is not responsible for the content of linked sites and does not make any representations regarding the correctness or accuracy of the content on such Web Sites. If you decide to access such linked Web Sites, you do so at your own risk.
Similarly, this Web site can be made accessible through a link created by other Web sites. Access to this Web site through such link/s shall not mean or be deemed to mean that the objectives, aims, purposes, ideas, concepts of such other Web sites or their aim or purpose in establishing such link/s to this Web site are necessarily the same or similar to the idea, concept, aim or purpose of our web site or that such links have been authorised by SSTL and / or its associate entities. We are not responsible for any representation/s of such other Web sites while affording such link and no liability can arise upon SSTL and / or its associate entities consequent to such representation, its correctness or accuracy. In the event that any link/s afforded by any other Web site/s derogatory in nature to the objectives, aims, purposes, ideas and concepts of this Web site is utilised to visit this Web site and such event is brought to the notice or is within the knowledge of SSTL and / or its associate entities, civil or criminal remedies as may be appropriate shall be invoked.

Advertisers

This Web Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Web Site is accurate and complies with applicable laws. SSTL shall not be responsible for the illegality of or any error or inaccuracy in advertisers' or sponsors' materials.
In Visitors use of the Web site, Visitors may enter into correspondence with, purchase goods and/or services from, or participate in promotions of advertisers or members or sponsors of this Web site. Unless otherwise stated, any such correspondence, advertisement, purchase or promotion, including the delivery of and the payment for goods and/or services, and any other term, condition, warranty or representation associated with such correspondence, purchase or promotion, is solely between the Visitors and the applicable third party. You agree that SSTL has no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party.

No Solicitation

In no event may any person or entity solicit any users with data retrieved from this Web Site.

Registration

Certain sections of this Web Site require you to register. If registration is requested, you agree to provide SSTL with accurate, complete registration information. It is your responsibility to inform SSTL of any changes to that information. Each registration is for a single person only, unless specifically designated otherwise on the registration page. SSTL does not permit a) any other person using the registered sections under your name; or b) access through a single name being made available to multiple users on a network. You are responsible for preventing such unauthorized use. If you believe there has been unauthorized use, you must notify SSTL immediately by emailing at 155@mtsindia.in

Indemnity

You agree to defend, indemnify, and hold harmless SSTL and/ or its associate entities, their officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Web site material or your breach of these terms and conditions of Web Site use.

Liability

While all reasonable care has been taken in providing the content on this Web Site, SSTL and / or its associate entities shall not be responsible or liable as to the completeness or correctness of such information and any or all consequential liabilities arising out of use of any information or contents on this Web Site.
No warranty is given that the Web Site will operate error-free or that this Web Site and its server are free of computer viruses or other harmful mechanisms. If your use of the Web site results in the need for servicing or replacing equipment or data, SSTL and / or its associate entities are not responsible for those costs.
The web site is provided on an 'as is' basis without any warranties either express or implied whatsoever. SSTL and / or its associate entities, to the fullest extent permitted by law, disclaims all warranties, including non-infringement of third parties rights, and the warranty of fitness for a particular purpose and makes no warranties about the accuracy, reliability, completeness, or timeliness of the content, services, software, text, graphics, and links.

Disclaimer of Consequential Damages

In no event shall SSTL or any parties, organisations or entities associated with the corporate brand name “MTS” or otherwise, mentioned at this Web Site be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Web Site and the Web site material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organisations or entities were advised of the possibility of such damages.

Unlawful Activity

SSTL reserves the right to investigate complaints or reported violations of the Terms of Use and to take any action we deem appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information.

Privacy

Your use of the Web site is subject to SSTL's Privacy Policy, available through this link.

Remedies for Violations

SSTL reserves the right to seek all remedies available at law and in equity for violations of these Terms of Use, including but not limited to the right to block access from a particular Internet address to the SSTL's Web sites and their features.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and to be interpreted in accordance with laws of India, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree, in the event of any dispute arising in relation to these Terms and Conditions or any dispute arising in relation to the Web site whether in contract or tort or otherwise, to submit to the jurisdiction of the courts located at Gurgaon, India for the resolution of all such disputes.

Modifications to Terms of Use

SSTL reserves the right to change these Terms of Use at any time. Updated versions of the Terms of Use will appear on this Web Site and are effective immediately. You are responsible for regularly reviewing the Terms of Use. Continued use of the Web Site after any such changes constitutes your consent to such changes.

General

SSTL’s failure to insist upon or enforce strict performance of any provision of these Terms and Conditions shall not be construed as a waiver of any provision or right.
If any part of these Terms is held to be unenforceable, the unenforceable part shall be given effect to the greatest extent possible and the remainder will remain in full force and effect.
These Terms are for the benefit of SSTL and its directors, officers, employees, suppliers, licensors, agents, and any third party content providers to the Web site. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.

 PRIVACY POLICY           

We thank you for visiting www.mtsindia.in, the official website of Sistema Shyam TeleServices Limited [“SSTL”] providing telecom services under the brand name MTS. SSTL respects your privacy and consider it one of the most important elements of its business. SSTL is committed to providing you with the highest levels of customer service which includes protecting your privacy. This Privacy Policy provides succinctly the manner your personal data is collected, used, disclosed and secured by SSTL. You are advised to please read the Privacy Policy carefully. By accessing the services provided by SSTL you agree to the collection and use of your data by SSTL in the manner provided in this Privacy Policy.

If you have questions or concerns regarding this statement, you should contact MTS Customer Care or our Corporate Office.

The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by SSTL or to the people that are not engaged, employed or managed by SSTL.

We want you to:

    * feel comfortable using our web site
    * feel secure submitting information to us
    * contact us with your questions or concerns about privacy on this Web site
    * know that by using our Web site you are consenting to the collection of certain personal information

Your Personally Identifiable Information

"Personally Identifiable Information" is any data that discloses your identification. We presume that the Personal Identifiable Information which you give us complete, accurate and true in all respects and you agree to notify us immediately of any changes in your personal information. Personal information held by SSTL may include, without limitation, the following:

    * Your name, date of birth and your current and previous addresses, occupation, and driver's licence number;
    * You telephone/mobile phone number, email address;
    * Your bank account or credit card details;
    * your MTS PIN, username or password;
    * Your SSTL Account Details

How does SSTL use Personally Identifiable Information

Your Personally Identifiable Information may be used for:

    * Enabling you to download product information, order products and take advantage of certain other features of our website;
    * verification of your identity;
    * seeking your feedback or to contact you in relation to those services offered on the our website;
    * providing assistance to you to subscribe to SSTL services;
    * processing orders or applications submitted by you
    * provide the services in a better and improved way as per your requirements,
    * anticipating and resolving problems with any goods or services supplied to you
    * keeping you posted of the ways the services provided to you could be improved/enhanced;
    * conduct appropriate checks for credit-worthiness;
    * processing and responding to requests, improving our operations, and communicate with visitors about our products and services;
    * understanding your information and communication needs to enable SSTL to serve you better.
    * promoting and marketing SSTL products, services and special offers services (through telemarketing, SMS and MMS messages etc.) which SSTL consider may be of interest to you and may be beneficial for you.
    * To the extent required or permitted by law, we may also collect, use and disclose personally identifiable information in connection with security related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements

The use of information will remain under the control of SSTL at all times. SSTL assure you, that SSTL does not disclose your personal information to any banks, financial institutions, credit card companies, other telecom companies, etc. or their agents, affiliates which could lead to invasion of your privacy.

Cookies, Web Beacons and Advertisement Networks

Cookies are text files that are placed in your computer's browser, and that can be used to help recognize you as our web site user. Web beacons are small pieces of code placed on Web pages that can be used, among other things, to count the users who visit that Web page, or to deliver a cookie to the browser of a user viewing that page. You can control cookies through your browser's settings. If you reject all cookies, however, you will not be able to take advantage of certain SSTL’s offerings.

SSTL may use cookies, web beacons or similar technologies in combination with your personally identifiable information to enhance and personalize your experience on our website, including to operate and improve offerings through SSTL; to help authenticate you when you use our web site ; to remember your preferences and registration information; to enable a shopping cart; to present and help measure and research the effectiveness of SSTL’s offerings, advertisements, and e-mail communications (by determining which SSTL e-mails you open and act upon); and to customize the content and advertisements provided to you through our web site.

SSTL and its advertisers may from time to time use advertising network providers, to help present advertisements on the web site. These advertising networks use cookies, web beacons, or similar technologies on your computer in order to provide targeted advertisements about goods and services that may be of interest to you while visiting other Web sites. SSTL may share certain information about you as a user that is not personally identified (such as user age and zip code) with certain advertising network providers in order to help them deliver more relevant advertisements through their ad networks. The use of cookies, web beacons, or similar technologies by ad network providers is subject to their own privacy policies. Any choices that you have about these technologies will be presented here in the event SSTL utilizes the services of any advertising network provider. Therefore, you are encouraged to return to this section periodically for updated information about advertising networks.

Your personally identifiable information will not be shared with third parties unless it is necessary to fulfill a transaction you have requested, in other circumstances in which you have consented to the sharing of your personally identifiable information, or except as described in this Privacy Policy. SSTL may use your personally identifiable information to present offers to you on behalf of business Shareholders and advertisers. These business Shareholders and advertisers do not receive information that personally identifies you.

Our Commitment to Security

SSTL has established safeguards to help prevent unauthorized access to or misuse of your personally identifiable information, but cannot guarantee that your personally identifiable information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable law or the policies of the service and its affiliated providers). To protect your privacy and security, SSTL uses passwords to help verify your identity before granting access or making corrections to any of your personally identifiable information.

Changes to this Privacy Policy

Because the web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we'll post the changes to this Privacy Policy on this web site and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the SSTL Web site after we post any such changes, you accept the Privacy Policy as modified.

PREPAID TERMS & CONDITIONS - Click here for PDF download

Blackout Dates 2010 - Intimation of Blackout Days for the Calendar Year 2010